Resources

Yes — we ship throughout Canada and internationally.

 We strive to dispatch orders within 1-3 business days. Shipping cost depends on your location and weight of the order. We offer free shipping over $200

Absolutely. You can apply promo codes, gift cards, or referral codes at checkout. Only one promo code or gift card can be used per order.

Each tower includes:

• The aeroponic tower structure with net pots
• Reservoir with pump and timer
• Light kit (if part of the model)
• Rockwool cubes 
• Seedling Tray
• PH test Strips
• Instruction manual / quick start guide

Setup takes about 20–30 minutes. No special tools required. A small screw driver is included to secure the base. It’s plug-and-play.

 Anywhere with access to a standard power outlet. You can use it indoors (basement, kitchen, side room, with the light kit) or outdoors seasonally (balconies, patios, gardens, greenhouse). Just make sure it’s protected from extreme temperature and direct harsh weather when outside. If it is exposed to wind, we recommend securing the top of the tower so it cannot blow over in a sharp gust.

Our closed-loop reservoir recirculates water. You’ll need to top it up with fresh water and nutrients about once a week, if it is very hot, possibly twice (depending on your plant load, ambient heat and humidity).

Tap water works well. You will need to balance the PH so that your plants can thrive and optimally absorb nutrients. Just follow the instructions for additives/nutrients, and occasionally refresh or clean the system.

We use rockwool cubes that provide moisture and aeration to roots. They are pH neutral and work well in aeroponic systems.

Yes. The system is soil-free, clean, and low-risk. For curious pets, avoid letting them drink from the reservoir. If kids are involved, this is a great hands-on educational experience.

Without power, the pump won’t run, so plan to manually care for plants (watering by pouring nutrients in the top, or temporarily placing the net pots into trays with nutrient solution if the outage is extended.

We have replacement pumps in stock in case yours breaks. Generic submersible aquarium pumps will also work just fine.

You can grow leafy greens (lettuce, spinach, kale, etc.), herbs (basil, cilantro, mint, etc.), flowers, vegetables (tomatoes, peppers, cucumbers, etc.), and even small fruits (e.g. strawberries) depending on your setup.

We don’t currently sell seeds - you may find seeds at a gardening supply, local seed exchanges, and online seed companies such as West Coast Seeds, https://www.damseeds.com  

You can expect initial harvests in about 4-5 weeks from seeding or transplanting for leafy greens. Fruit-bearing or flowering plants may take longer.

We offer a warranty on defects in workmanship or materials for all original tower components. If parts break or fail under normal use, we will replace them within 1 year of purchase.

Yes, we have a 30 day return policy. Items must be unused, in original packaging. Buyer covers return shipping unless there was an error. There is a 10% restocking fee.

We have support available via email or online chat. Please note that we are a small team so responses may not always be instantaneous, but we will get back to you as soon as we are able. 

We provide set-up guides, care-tips, growing advice, and troubleshooting on our website.